Frequently Asked Questions
General Questions
What is PillowTalk?
PillowTalk is a sleep tracking and wellness app that helps you monitor your sleep patterns, set goals, and improve your overall sleep quality through personalized insights and recommendations.
Is PillowTalk free to use?
PillowTalk offers both free and premium versions. The free version includes basic sleep tracking features, while the premium version unlocks advanced analytics, custom themes, and additional features.
How accurate is the sleep tracking?
Our sleep tracking uses advanced algorithms to analyze your movement and sound patterns during sleep. While it provides valuable insights, it may not be as accurate as medical-grade sleep monitoring devices.
Premium Features
What features are included in Premium?
Premium features include detailed sleep analytics, custom themes, advanced statistics, unlimited sleep history, and priority support. You can view all premium features in the app under Settings > Premium.
How do I upgrade to Premium?
You can upgrade to Premium through the app by tapping the Premium button in Settings. We offer monthly and annual subscription options.
Can I get a refund for Premium?
Refund policies vary by platform. For App Store purchases, please contact Apple Support. For other platforms, contact our support team within 14 days of purchase.
Technical Support
The app isn't tracking my sleep properly
Make sure your device is placed on a stable surface near your bed and that you have granted all necessary permissions. Try restarting the app and your device if issues persist.
How do I export my sleep data?
Premium users can export their sleep data in CSV format through the app settings. Go to Settings > Data & Privacy > Export Data.
Is my data secure?
Yes, we take data security seriously. All your sleep data is encrypted and stored securely. We never share your personal information with third parties without your consent.
Still have questions?
If you couldn't find the answer you were looking for, our support team is here to help.
Contact support